HOME | New Products | Specials | My Account  |  Cart Contents  |  Checkout   
  Top » Catalog » Shipping & Returns
Categories
accesories (3)
Baby Bath (6)
Cleaning Packet (4)
Health Care Home Spa (6)
Pet Grooming (6)
Salon (1)
Manufacturers
What's New? more
Family Pet Packet
Family Pet Packet
$19.95
Quick Find
 
Use keywords to find the product you are looking for.
Advanced Search
Information
Shipping & Returns
Privacy Notice
Conditions of Use
Contact Us
Shipping & Returns Shipping & Returns
Inside Continental US - All orders are charged a flat $ 5.00 shipping rate.

Outside Continental US - Ship-to Locations: * By Air Mail Only *
Alaska, Virgin Islands, Guam, Puerto Rico, Hawaii, Europe, Asia, South America, Australia, and Africa
All orders under $ 75.00 are charged a flat $ 12.50 shipping rate, per an item. All other orders add 17% of subtotal for shipping.

Shipping Method

Our warehouse processes and ships orders within 1 to 2 business days of receipt. All Continental US orders are shipped via USPS first class (estimated time for delivery is 7-10 days), unless an alternate shipping method is specified. If an alternate method is chosen, delivery time will depend upon the type of shipping service you've specified and your location. Shipping cost will be adjusted accordingly. Please contact us directly to request a shipping method other than USPS first class. Or write special instructions for shipping in the comments about your order on the check out page.Please contact us directly for orders over $ 1500.00 that will be shipping inside the Continental US, shipping discounts may apply.

Returns

30-Day Return Period: All items that are unopened and undamaged are refundable with a restocking fee payment when returned with proof of purchase and a written statement detailing why the items are being returned. Incorrectly shipped items and defective items are refundable without restocking fees.

The following items are non-returnable:

  • Any merchandise missing the original Universal Postal Code (UPC) cannot be returned
  • Shipping and handling fees
  • Items that show wear and tear
  • Open and damaged Items

    Restocking Fee:

    A 30% restocking fee will be charged on unopened non defective items. No exceptions! A 25% restocking fee will be charged on special order products, such as optional attachments. All returns must have a receipt in order to receive monetary compensation. You may then choose to purchase a replacement item online. If you do not see the item you are looking for online then please call Customer Care at 1-877-810-3237.

    Independent Contractor and Resellers Standard Terms and conditions

    All goods are sold at prices prevailing at the time of shipment. No exchange or credit can be issued for any merchandise unless presented with the invoice within 90 days of shipment. The Buyer shall pay all state or other similar sales or use taxes and shall pay all insurance and other freight, delivery or handling charges. Title to the goods sold hereunder and risk of loss or damage thereto passes to the Buyer at point of shipment. In the event that an attorney is employed to collect any indebtedness, the Buyer shall pay a reasonable attorney fee of 15 percent of the outstanding balance owning on the account, together with other costs and expenses of collection. Your acceptance of any part of the merchandise shipped hereunder shall be deemed an acceptance by you of all such merchandise and of all of the terms, conditions and instructions printed and written on the face and reverse side hereof, which you agree shall constitute the entire contract between us. It is a condition of this Invoice that it be deemed an acceptance only of the exact terms contained herein, and any provisions printed or otherwise contained in any purchase order or acknowledged hereof, different from or in addition to the terms and conditions herein stated, shall have no force or effect. This Invoice becomes a contract when (a) signed by and agent or employee of or other party acting on behalf of the Buyer, or (b) all or a portion of the merchandise covered by this Invoice is accepted. Any such acknowledgement or acceptance shall constitute the Buyer's agreement that any such different or additional conditions proposed by the Buyer shall not constitute any part of this contract. No waiver of any breach of any terms or conditions of the Invoice shall be construed as a waiver of any subsequent breach of that term or condition or of another term or condition of the same or different nature.

  • Continue
    Copyright © 2010 Jenny Tran Enterprises Store
    Powered by osCommerce
    CONTACT US TODAY: Jenny Tran Enterprises
    1017 McClelland Court • Charlotte , NC 28206
    [e] info@jennytranenterprises.com
    [v] 704.632.1661 (Local Charlotte, NC) • 1.877.810.3237 (Toll Free) • [f] 704.632.1663